The EAP services aim to

• Increase staff wellbeing, productivity, performance
• Improved staff retention, reduced sickness absence and less presenteeism
• Improved organisational efficiency and enhanced management capacity 
• Instil confidence in staff that you care for their welfare and meet your duty of care for their mental health 
• Boost to employee morale
• A happier and healthier workforce
• Reduced company costs from lower absenteeism

It goes without saying that a happy, healthy workforce is the key to a successful and high performing business. When staff are distracted with stresses or concerns in their life, they are less productive, motivated and creative in their work life. Absenteeism may also increase. When companies give employees resources to help tackle these issues, the effects on the employee and their work are reduced. 

Furthermore, when you offer an EAP to your people, they feel valued and trust your business. This helps to improve employee retention, while also offering a great tool for the attraction of talent. 

How do employee assistance programmes work? 

Through an EAP employees have confidential access to psychologists, therapists, or counsellors and resources. While employers pay for this service, they receive no information into what is discussed during the sessions or how the employee is using the service. This means that the employee can feel comfortable to discuss all issues and receive support on the matters affecting them most. 

Within the first session of an assistance programme, the employee will receive an initial assessment, to see how they are currently feeling and what their current situation is. 

While EAPs provide a set number of sessions (depending on service and provider) to assess the issue, the employee will then be referred to a therapist. Although the EAP may not be a long term solution, it can often be the starting force that helps employees in the right direction.

Why offer an EAP? 

Introducing an employee assistance programme will make your business an employer of choice for the simple reason that it shows you care about your employees. This means you will make yourself competitive in attracting the best people. There are then a multitude of benefits that EAPs can bring. It's well known that happier, calm and confident employees are often more productive and offer the best returns.

They are also less likely to be ill, go off absent due to stress or anxiety, and damage the motivation and workplace culture within their teams.

How to evaluate your EAP

Once you have put your EAP in place, it is especially important that you continue to monitor its success and evaluate where it has space for improvement.

To do this you might use feedback from those that have used the service.

• You can also use external sources to evaluate its effectiveness from organisations that you are aware are already implementing a successful programme in a similar context to that of your business.
• It is essential that feedback should also remain anonymous.
• Studies into the effectiveness of these services are often very positive in hindsight so it is also worth considering what you want your evaluation to show you.
• If it is a case of responding to how your organisation makes employees aware of the service, then asking all employees questions about this would also be a very good indicator of the scheme’s success.
• Asking your whole company if they think the EAP is a good mode of support will be addressing a different question to a survey of only those who have used the service.
• The analysis of feedback should be handled carefully and the conclusions drawn used to inform improvement.
• The EAP services can be incredibly beneficial and in some cases a ‘life saver’.
  

FCC Clinics is here to support your team’s wellbeing anytime, anywhere.

Sometimes issues or concerns at work or at home can affect your employees and lead to absence or presenteeism, but sympathetic, impartial support and advice may be all that’s needed. Employee assistance can help your employees by offering both emotional and practical advice and support on a range of topics including:

• Trauma and absence management
•  Family and matrimonial issues
•  Bereavement and grief
•  Stress, anxiety, and low mood
• Workplace changes
• Burnouts
•  Isolation feelings
•  Child and dependent care
•  Domestic violence
•  Health and lifestyle issues
•  Bullying and harassment
• Addiction: drugs, gambling, food etc
• Discrimination
• Relationships
• Coaching service for line managers: developing soft skills and building confidence for handling challenging situations.

FCC Clinics'  EAP Services

FCC Clinics is aware that there can be times when additional support is needed for employees and managers alike. Balancing the pressures of work with the needs of home and personal life can be at times, stressful. Our employee counselling service provides complete nationwide coverage and guarantees that all of our therapists and psychologists meet stringent quality criteria.

FCC Clinics' therapy model of evidence-based, short-term goal oriented therapy is ideally matched to an organisation’s requirements and needs. We aim to resolve workplace issues within a short-term model.

We can also deliver a range of trauma-specific interventions, including:

• Trauma-focused Cognitive Behavioural Therapy (CBT)
• Cognitive Analytical Therapy,
• Interpersonal Therapy (IPT)

All therapists and psychologists in FCC Clinics are members of at least one governing body e.g. British Association for Counselling and Psychotherapy (BACP), UK Council for Psychotherapy (UKCP), the British Association for Behavioural & Cognitive Psychotherapies (BABCP) or Health and Care Professions Council (HCPC).

• Our therapists have 3 years post qualification experience and have conducted 250 hours of counselling training, 250 hours of counselling practice and 40 hours of private client contact time of at least in the past year.
• Therapy is conducted in therapy rooms which offer a confidential and safe environment.
• Our therapists are insured, indemnified and engaged in continuous personal development for their relevant governing body.

It's easy to arrange appointments at the best possible time and place. We have in-house team of experts (psychologists, therapists, counsellors) who can be of help. We understand that you may not be able to speak in-person with a psychologist or therapist, hence we have an online option for you to access help at the comfort of your home.

Please contact us to discuss your organisation's requirements